Professional, dynamic and creative, I'm always committed to my work and able to work in different environments. As a recent graduate of a Bachelor's degree in Marketing and Business, I would like to put my knowledge to good use in your company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wine Specialist
La Source des Vins
Dijon
05.2021 - 08.2021
Demonstrated comprehensive knowledge of international wines, characters, and vintage merits along with detailed knowledge of house wines.
Made wine recommendations with knowledge and confidence of correct wine and food pairings.
Department Manager
Leroy Merlin
Dijon
09.2022 - 09.2023
Resolved customer inquiries and complaints requiring management-level escalation.
Followed safety protocols and company processes and procedures.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Retailer Decoration
Bouchara
DIJON
10.2023 - 12.2023
Resolved customer concerns and answered questions to promote positive guest experiences.
Computed purchases and received and processed cash or credit payment.
Performed daily opening and closing tasks including cash handling, deposits, and reconciliation of sales reports.
Assistant Marketing Brand & Media at Société Africaine de Fabrication des Vins et Spiritueux -SAFVIS S.A.Assistant Marketing Brand & Media at Société Africaine de Fabrication des Vins et Spiritueux -SAFVIS S.A.