Aubry Romain
Sydney
Summary
Professional, dynamic and creative, I'm always committed to my work and able to work in different environments. As a recent graduate of a Bachelor's degree in Marketing and Business, I would like to put my knowledge to good use in your company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wine Specialist
La Source des Vins
Dijon
05.2021 - 08.2021
- Demonstrated comprehensive knowledge of international wines, characters, and vintage merits along with detailed knowledge of house wines.
- Made wine recommendations with knowledge and confidence of correct wine and food pairings.
Department Manager
Leroy Merlin
Dijon
09.2022 - 09.2023
- Resolved customer inquiries and complaints requiring management-level escalation.
- Followed safety protocols and company processes and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Retailer Decoration
Bouchara
DIJON
10.2023 - 12.2023
- Resolved customer concerns and answered questions to promote positive guest experiences.
- Computed purchases and received and processed cash or credit payment.
- Performed daily opening and closing tasks including cash handling, deposits, and reconciliation of sales reports.
Education
Burgundy School of Business
Dijon 09-2023
Skills
- Leadership Training
- Relationship Building
- Customer Engagement
- Customer Service
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Spanish
Intermediate (B1)
B1
Affiliations
- Passion for sport
Certification
- Griffith College
Timeline
Retailer Decoration
Bouchara
10.2023 - 12.2023
Department Manager
Leroy Merlin
09.2022 - 09.2023
Wine Specialist
La Source des Vins
05.2021 - 08.2021
Burgundy School of Business
- Griffith College
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