Arthur Riou
Paris
Summary
Experienced field service engineer skilled in installing and maintaining complex laboratory instruments. Demonstrates a high degree of autonomy in problem-solving and providing excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Engineer
Evident
Paris
08.2022 - Current
- Installation, maintenance, and repair of confocal microscopes (laser scanning and spinning discs) and high-end microscopes
- Customer training
- European and worlwide travels
Regional Field Service Engineer
Grifols
Paris
10.2020 - 07.2022
- Installation, qualification and repair of IVD immunohematology instruments (blood typing and phenotyping)
European Field Service Engineer
Quanterix
Paris
07.2019 - 12.2019
- Installation and maintenance of biomarker detection instruments for neurological, cardiac and oncology research
European travels (Sweden, Italy, Norway, Spain...)
Field Service Engineer
ThermoFisher Scientific
Paris
04.2015 - 07.2019
- Thermocycler maintenance (metrological control, preventive maintenance)
Real-time PCR maintenance and qualification
-nstallation and customer training
Maintenance of electronic microscopes
Maintenance and qualification of capillary DNA
sequencers (IVD)
Maintenance and qualification of DNA extractors
French specialist for all thermal cyclers
Education
Bachelor of Science -
Paris-Sud University
09-2014
Skills
- Service Documentation
- On-Site Support
- Maintenance and repair
- Troubleshooting
- Customer Service
Certification
- Kepner and Tregoe certification (troubleshooting training)
Languages
French
First Language
English
Advanced (C1)
C1
Timeline
Field Service Engineer
Evident
08.2022 - Current
Regional Field Service Engineer
Grifols
10.2020 - 07.2022
European Field Service Engineer
Quanterix
07.2019 - 12.2019
Field Service Engineer
ThermoFisher Scientific
04.2015 - 07.2019
- Kepner and Tregoe certification (troubleshooting training)
Bachelor of Science -
Paris-Sud University
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