April Gibbs
North Charleston
Summary
Dedicated professional with a compassionate approach and a solid background in customer and patient care, notably at Arby's Restaurant and Sandpiper Rehabilitation. Excelled in safe food handling and providing empathetic patient companionship, consistently enhancing client satisfaction. Proven ability to resolve issues swiftly, ensuring high-quality service and support. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier
Arby's Restaurant
02.2024 - Current
- Resolved problems with orders quickly and offered refund or replacement.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Balanced cash drawer at beginning and close of shift.
- Upsold additional products and services to customers to boost sales.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Assisted customers with menu items and accurate order fulfillment.
Caregiver
A Better Choice Home Care
01.2020 - 11.2020
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Liaised with key accounts to deliver targeted administrative household support.
CNA
Sandpiper Rehabilitation and Nursing
03.2008 - 10.2008
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 10+ residents under long-term care.
Education
High School Diploma -
Palmetto Excel Adult Education
North Charleston, S.C.01-2025
Certification - Certified Nursing Assistant
Trident Technical College
North Charleston. SC10-2024
Skills
- Safe Food Handling
- Food Service
- Menu Memorization
- Kitchen Support
- HIPAA Compliance
- Basic Housekeeping
- Meal Preparation
- Compassionate client care
- Patient Companionship
- Dressing assistance
- Compassion and Empathy
- Vital signs monitoring
- Toileting assistance
Certification
- Certified Nursing Assistant
- HIPPA Certification
- PCT Certification Currently attending
Timeline
Drive-Thru Cashier
Arby's Restaurant
02.2024 - Current
Caregiver
A Better Choice Home Care
01.2020 - 11.2020
CNA
Sandpiper Rehabilitation and Nursing
03.2008 - 10.2008
- Certified Nursing Assistant
- HIPPA Certification
- PCT Certification Currently attending
High School Diploma -
Palmetto Excel Adult Education
Certification - Certified Nursing Assistant
Trident Technical College
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