Antonino Seidita
Watford,Hertfordshire
Summary
Driven professional with background in sales and customer service. Currently working on A-levels to peruse a world in Mechanical and Electrical engineering, completing online work experience with Spring Pod ensuring I have a grasp of the world of engineering.
Overview
1
1
year of professional experience
Work history
Retail assistant
Pomvom
Watford, Hertfordshire
2022.10 - Current
I am responsible in making sure all the visitors that visit the Harry Potter Studios have an unforgettable and satisfied experience. Doing this by always being chatty and acting out what the visitors should do when flying the broomstick or being on the carriages, ensuring I do it with as much effort as I can.
On tills I am responsible of taking in a high volume of of cash and card payments in a fast-paced service environment buy delivering outstanding visitor care with proactive sales.
Handled currency payments, secured funds in register and prepared deposits at end of day.
Part of the training team making me responsible of analysing training requirements at individual level to get the best out of the staff.
Prevented guest complaints by immediately and graciously resolving service failures.
Education
A-Levels - Physics
2022.09 -
A-Levels - Chemistry
2022.09 -
A-Levels - Mathematics
2022.09 -
The A levels I have picked have further developed vital skills. A busy schedule has led to me becoming more organised due to me having a weekly plan in which ultimately allows me to meet deadlines with enough time.
Problem solving has enhanced due to it being involved in every aspect of the courses I have taken, as I am asked to incorporate knowledge from many different modules for a question.
Skills
- Expert communicator
- Target-driven
- Accurate money handling
- Superb time management
- Multi lingual
Languages
Italian
Fluent
French
Advanced
Accomplishments
Awarded for my impeccable customer service by achieving 100% in the Warner Bros. mystery shop while serving visitors.
Extra curricular activity
Volunteered at a local Primary school for most of the school year. Taking kids to read to me and helping any pupils who had a difficulty with answering any questions.
Aided my dad in applying graphics to Big company buildings across Europe.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Retail assistant - Pomvom
2022.10 - Current
Saint Michaels Catholic High School - A-Levels, Physics
2022.09 -
Saint Michaels Catholic High School - A-Levels, Chemistry
2022.09 -
Saint Michaels Catholic High School - A-Levels, Mathematics
2022.09 -