ANTOINE CAPEL
Saugon
Summary
Experienced Clinical Support Manager with a proven track record at Carmat, excelling in clinical leadership and performance improvement. Spearheaded 100+ device implantations across multiple countries, enhancing patient safety and operational efficiency. Adept at staff training and process implementation, fostering strong relationships with healthcare professionals to drive excellence in clinical support and education.
Strongly believing teamwork is the key of success and patients should be the heart of medical device innovations.
Overview
23
23
years of professional experience
Work History
Clinical Support Manager
Carmat SA
09.2021 - Current
- Implement on-site clinical/technical support bedside in OR, ICU, ward, rehab: Support around 100 Carmat Aeson device implantations in Europe, US (x3), Israël (x2), Kazakstan (x3).
- Implement on-call clinical/technical support 24/7 with up to 35 ongoing patients.
- Coordinate clinical/technical support team and activities: SOPs, workload plan, budget management, resource allocation, team management and leadership.
- Recruit, hire and train clinical/technical support team, providing direct supervision, ongoing staff development and continuing education.
- Develop and implement staff training programs to enhance clinical support capabilities and improve service delivery: providing direct supervision, ongoing staff development and continuing education, mentoring on best practices, helping enhance their skillsets.
- Spearhead cross-functional collaboration between departments to optimize clinical support procedures, educational programs and promote patient safety, device performance and device usability.
- Developed strong working relationships with physicians, healthcare professional, and key stakeholders to enhance IFU and educational programs: proctorship and on-site training.
Field Clinical Specialist
Carmat SA
01.2018 - 09.2021
- Ensure on-site and on-call clinical support for Carmat TAH device pivotal study (France, Czech republic and Kazakstan).
- Execute field support activities, addressing technical issues and ensuring timely resolutions.
- Spearhead efforts to troubleshoot clinical and technical adverse events, resulting in enhanced operational efficiency.
- Support physician in the successful implantation and immediate postoperative care of Carmat TAH device, ensuring proper technique and adherence to best practices.
- Provide prompt troubleshooting assistance and issue resolution for healthcare professionals, minimizing device degraded mode and promote patient safety.
- Train clinical staff on device operation and maintenance, enhancing overall proficiency and confidence.
- Communicate complex technical information clearly and concisely for diverse audiences: physicians, nurses, engineers...
- Collaborate closely with cross-functional teams to streamline product implementation processes.
- Collect and evaluate customer feedback to inform product development improvements and enhance satisfaction.
- Implement systematic data collection methods to track device performance and user outcomes.
- Developed and maintained strong relationships with key opinion leaders, fostering trust and collaboration.
- Increase professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks and participating to congresses.
Biological Affairs Manager
Carmat SA
01.2009 - 12.2017
- Create and develop the medical department in close interaction with the Chief Medical Officer.
- Create and develop user training program and clinical support.
- Design, implement and conduct biological validation of Carmat TAH device: biocompatibility testing (ISO 10993), in-silico and in-vivo testing, animal implants.
- Support clinical affairs with biological and clinical expertise: design and develop with hematologist expert the core-lab studies, participate to the clinical trial protocol design, develop Carmat TAH anatomical fitting assessment (CT scan analysis), develop and implement explanted device expertise (histology, tomography, electronic microscopy).
- Ensure on-site and on-call clinical support for First In Man Carmat TAH clinical trial.
- 11 scientific publications as co-authors.
Biomaterial Specialist
Carmat SA
03.2003 - 12.2008
- Develop manufacturing processes and characterization protocols for innovative hybrid material (bovine pericardial tissues, polyurethane, ePTFE, silicon elastomers, gluing and bounding processes, sterilization qualification and validation...).
- Collaborated with research teams to innovate new hybrid biomaterial solutions.
- Performed rigorous testing and analysis to ensure compliance with ISO standards.
- Coordinated with suppliers to source high-quality biomaterials.
- Analyzed data from experiments to drive evidence-based decision-making.
- Project management: timelines, deliverables and budget management.
- 5 international patents.
Education
Master of Science - Biomaterials
Bordeaux University
Bordeaux, France09-2003
Master of Science - Human Biology
Bordeaux University
Bordeaux, France06-2002
Skills
- Clinical leadership
- Performance improvement
- Patient care/safety dedicated
- Adaptability, flexibility and reliability
- Interpersonal skills
- Intercultural management
- Staff scheduling
- Process implementation
- Project management
Additional Information
Valid B2 visa
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Elementary (A2)
Timeline
Clinical Support Manager
Carmat SA
09.2021 - Current
Field Clinical Specialist
Carmat SA
01.2018 - 09.2021
Biological Affairs Manager
Carmat SA
01.2009 - 12.2017
Biomaterial Specialist
Carmat SA
03.2003 - 12.2008
Master of Science - Biomaterials
Bordeaux University
Master of Science - Human Biology
Bordeaux University