Anne Castro Espiritu Prevosti
51100 Reims,France
Summary
Experienced Key Account Manager specialized in the Fashion & eRetail industry, having a strong background in Logistics: International Express, Postal & Parcel, Global Forwarding & Supply Chain and skilled in driving profitable business to achieve growth targets and building long term client relationships.
Overview
15
15
years of professional experience
Work history
Key Account Manager - Luxury & Retail
DHL International Express
Le Bourget, France
2022.02 - Current
- Developed a Lurury & Retail Key Customer Account portfolio by tailoring account strategies.
- Secured long-term customer relashionship throughout an excelent understanding of client needs.
- Negotiated contracts with C-level decision makers that ensure profitability.
- Managed sales & supports team to achieve mutual targets.
- Identified & won new business opportunities creating additional revenue streams.
Exceeded Targets > 105% for the last 4 years
2025 portfolio Turnover + 3, 3 millions euros (+ 14,2%) Growth vs 2024
Key Account Manager
Relais Colis (eRetail Pick up Specialist)
Créteil, France
2021.02 - 2022.01
- Developed & Managed an eRetail French & International Customer Portfolio
- Conduct Regular Business reviews based on KPI's that ensure continous improvement and Customer Satisfaction
- Negociated Strategic Contract renewals
Sales Manager
Spring GDS / PostNL (Postal & Parcel)
Villepinte, France
2019.09 - 2022.08
- Managed & led high performance Sales Team (3 Sales Executives)
- Tailored new services for French eRetailer and became a strategic Partner on Benelux trade Lane.
Sales Executive
Spring GDS / PostNL (Postal & Parcel)
Villepinte, France
2016.10 - 2018.09
- Hunted Major eRetail Key Accounts that enhanced growth potential of the company
Sales Executive
Gefco (Global Forwarding)
Villepinte, France
2014.06 - 2016.10
Pricing analyst
Grospiron International (Freight & Supply)
Le Blanc-Mesnil, France
2012.06 - 2013.12
Sales Assistant
Aviatur Carga (Global Forwarding)
Bogota, Colombia
2011.01 - 2011.09
Education
Master of Business Administration -
International Manager
Grenoble / France /2009 - /2010
Bachelor of Business Administration -
Economics
Nancy / France /2004 - /2008
Skills
- Complex Negotiations
- Customer retention strategies
- Target achievement
- B2C account management
Languages
French
Native
English
Fluent
Spanish
Fluent
Accomplishments
"Knowbody's know Europe Like you do" 2025 Challenge - DHL Express
Timeline
Key Account Manager - Luxury & Retail
DHL International Express
2022.02 - Current
Key Account Manager
Relais Colis (eRetail Pick up Specialist)
2021.02 - 2022.01
Sales Manager
Spring GDS / PostNL (Postal & Parcel)
2019.09 - 2022.08
Sales Executive
Spring GDS / PostNL (Postal & Parcel)
2016.10 - 2018.09
Sales Executive
Gefco (Global Forwarding)
2014.06 - 2016.10
Pricing analyst
Grospiron International (Freight & Supply)
2012.06 - 2013.12
Sales Assistant
Aviatur Carga (Global Forwarding)
2011.01 - 2011.09
Master of Business Administration -
International Manager
/2009 - /2010
Bachelor of Business Administration -
Economics
/2004 - /2008