Angélique Quiquerez

Achievement of set financial objectives by mobilizing the necessary resources and adapting to circumstances.

Management, development, or improvement of the system, control of correspondence, preparation, and proposals for improvements.

Team management.

Employment as a manager for the German-speaking Switzerland and the French-speaking region.

Handling of correspondence in German, English, French, and Italian.

Contribution to problem resolution by providing suitable solutions and formulating improvement proposals.

Collaboration within the team by communicating, sharing ideas, and pooling efforts.

Information for the insured, establishment of redemption offers, financial arrangements, coordination of files between the insured and the prosecution offices, payment management, bankruptcy filings.

Collection, processing, and analysis of data to identify possible improvements.

Achievement of set objectives by mobilizing the necessary resources and adapting to circumstances.

Information for the insured, management, and coordination of reimbursement files, decision letters for reimbursement or refusal of benefits, invoice processing.

Submission of special cases to the head of the office or the medical advisor.

Information for German-speaking insured persons and translation for other services.

Advice to customers (pharmacy, parapharmacy, cosmetics), selection of products meeting their needs and symptoms, sales handling.

Telephone exchanges with doctors in case of interactions or withdrawn products.

Invoicing to health insurance funds.

Exchanges with wholesalers for stock management.

Advice to customers (pharmacy, parapharmacy, cosmetics), selection of products meeting their needs and symptoms, sales handling.

Telephone exchanges with doctors in case of interactions or withdrawn products.

Invoicing to health insurance funds.

Exchanges with wholesalers for stock management.