Web & Graphic Designing
Aneela Sehrish
Banker
Multan
Summary
Achieved significant improvements in team performance and operational efficiency, demonstrating a keen ability for decision making and time management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Relationship Manager
Soneri Bank Ltd
Multan, Pakistan
05.2024 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Personal Banking Officer
The Bank of Punjab
Multan, Pakistan
02.2021 - 05.2024
- Identified opportunities for cross-selling products, resulting in higher revenues for the bank.
- Collaborated with cross-functional teams to identify opportunities for process improvement within the branch.
- Managed a diverse portfolio of high-net-worth clients, providing personalized service tailored to their unique needs.
- Conducted regular staff training sessions to ensure consistent knowledge of banking policies and procedures among team members.
Persistency Officer
Jubilee Life Insurance Co.
Multan, Pakistan
01.2020 - 11.2020
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Improved team morale and performance with consistent feedback and recognition of achievements.
Bancassurance Sales Officer
Jubilee Life Insurance Co.
Multan, Pakistan
12.2017 - 01.2020
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
Education
B.Ed - Education of Individuals in Elementary Special Education Programs
Allama Iqbal Open University, Islamabad
Islamabad, Pakistan09.2014
Masters In Political Science - Political Science
Bahaud Din Zakariya University, Multan
Multan, Pakistan08.2014
B.A - Bachelor in Arts
Women's University, Kutchery Road, Multan
Multan, Pakistan08.2011
F.A - Intermediate
Women's University, Kutchery Road, Multan
Multan, Pakistan09.2009
Matriculation - Science Education
B. I. S. E, Multan
Multan, Pakistan08.2007
Skills
Problem Solving
Software
Computer professional Course
Languages
English
Upper intermediate (B2)
Urdu
Advanced (C1)
Punjabi
Advanced (C1)
Interests
Current Affairs
Book Reading
Internet Browsing
Playing Badminton
Timeline
Relationship Manager
Soneri Bank Ltd
05.2024 - Current
Personal Banking Officer
The Bank of Punjab
02.2021 - 05.2024
Persistency Officer
Jubilee Life Insurance Co.
01.2020 - 11.2020
Bancassurance Sales Officer
Jubilee Life Insurance Co.
12.2017 - 01.2020
B.Ed - Education of Individuals in Elementary Special Education Programs
Allama Iqbal Open University, Islamabad
Masters In Political Science - Political Science
Bahaud Din Zakariya University, Multan
B.A - Bachelor in Arts
Women's University, Kutchery Road, Multan
F.A - Intermediate
Women's University, Kutchery Road, Multan
Matriculation - Science Education
B. I. S. E, Multan
Similar Profiles
KAMRAN ASLAMKAMRAN ASLAM
BranchManager at Soneri Bank LtdBranchManager at Soneri Bank Ltd
Kinza SaeedKinza Saeed
Counter Service Officer at Soneri Bank LtdCounter Service Officer at Soneri Bank Ltd
SUBHASH CHANDERSUBHASH CHANDER
BRANCH MANAGER at SONERI BANK LIMITEDBRANCH MANAGER at SONERI BANK LIMITED