Andreea Marian
Administrative Assistant
Issy-les-Moulineaux
Summary
Experienced multilingual assistant with a strong background in providing administrative support and managing cases in fast-paced legal settings. Proficient in English, French, and Spanish. Demonstrates professionalism, discretion, and efficiency throughout career. Actively seeks opportunities to apply skills in administrative assistance and multilingual communication to contribute to the success of a dynamic organization.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Assistant
ICC International Court of Arbitration
01.2023 - Current
- Providing comprehensive administrative support to legal professionals, managing correspondence, and preparing legal documents
- Assisting in the management of arbitration cases from initiation to conclusion, including maintaining case files, tracking deadlines, and coordinating communication between parties
- Playing a crucial role in ensuring compliance with the Court's rules and procedures, maintaining strict confidentiality, and managing electronic databases to track case progress and document filings
Customer Support Agent
Click&Boat
05.2022 - 09.2022
- Providing excellent customer service to platform users by responding to inquiries, resolving issues, and assisting with bookings
- Guiding users through the booking process, offer advice on boat selection and safety procedures, and ensure that users have all necessary information for a safe and enjoyable boating experience
- Monitor user reviews, collaborate with other departments to address customer needs, and provide training and support to users on platform usage
- Play a critical role in maintaining customer satisfaction, fostering trust, and contributing to the overall success of Click&Boat as a boat rental platform
Document Controller
Emerson
10.2018 - 05.2022
- Overseeing and controlling documents and records within the organization
- This involves implementing document management procedures, maintaining accurate version control, and facilitating document retrieval for internal stakeholders
- Ensure the quality and compliance of documents, manage change processes, and establish procedures for document archiving and retention
- Collaborate with cross-functional teams to coordinate document-related activities and continuously improve document management processes
- Monitor compliance with policies and regulations, maintain documentation of activities, and provide training and support to users on document management systems and procedures
Au Pair
Pascal Family
09.2015 - 07.2016
Travel Guide
Ready To Go Tours
01.2016 - 04.2016
Customer Support Representative
Sykes Enterprises
12.2013 - 07.2015
Education
Master's degree - Media Production
Babes-Bolyai University
01.2013 - 01.2015
Bachelor's degree - Modern Applied Languages
Babes-Bolyai University
01.2010 - 01.2013
Master's degree - Translation and Terminology
Babes-Bolyai University
01.2016 - 01.2018
Skills
Fast learner
Computer skills
Time management
Data entry
Administrative support expertise
Case management experience
Team work
Customer service abilities
Multilingual communication
Office software proficiency
Timeline
Assistant
ICC International Court of Arbitration
01.2023 - Current
Customer Support Agent
Click&Boat
05.2022 - 09.2022
Document Controller
Emerson
10.2018 - 05.2022
Travel Guide
Ready To Go Tours
01.2016 - 04.2016
Master's degree - Translation and Terminology
Babes-Bolyai University
01.2016 - 01.2018
Au Pair
Pascal Family
09.2015 - 07.2016
Customer Support Representative
Sykes Enterprises
12.2013 - 07.2015
Master's degree - Media Production
Babes-Bolyai University
01.2013 - 01.2015
Bachelor's degree - Modern Applied Languages
Babes-Bolyai University
01.2010 - 01.2013
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