Anastasiia Musiienko

Creation, management and updating of CRM data. Analysis and validation of new customer accounts.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated with internal departments on routing planning solutions.
• Was in charge of ordering cars for the company's employees.
• Sent the documents required for a driver

• Responded to inquiries and room requests made online, by phone and via email.
• Answered inquiries from potential customers regarding room availability, rates and policies.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

• Collaborated with internal teams on global projects to ensure successful completion within deadlines.
• Developed proposals, slides, analysis and oral presentations for the business trip to Russia
• Translate Power Point presentation, marketing documents and website into Russian

• Coordinated with other departments to ensure timely order processing.
• Managed customer accounts, providing information on product availability and pricing.
• Collaborated with warehouse employees to fulfill orders and communicate customers' special requests.

• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Maintained an organized filing system of paper and electronic documents.
• Researched and assembled information to process data or prepare reports.

• Searched for new distributors
• Maintained a database of potential customers for targeted marketing campaigns.