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Associate Principal Engineer

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Senior operations and product leader with proven track record of scaling global service initiatives and driving enterprise software innovation. Demonstrated expertise in transforming business units, leading cross-functional teams, and delivering complex initiatives that generate significant financial and customer experience impacts. Known for combining data-driven strategy with hands-on execution to solve critical business challenges across operations, product development, and program management.

Dynamic and results-oriented professional with a proven track record in Strategic Business Planning & Analysis. Proficient in Business Intelligence Reporting and Presentation, adept at transforming complex data into actionable insights. Known for spearheading initiatives to maximize Customer Experience Management and drive Increased Market Share & Success through strategic Digital Partnerships & Acquisitions in the Information & Communication Technology sector. Experienced in Driving Profitable Growth in B2B Enterprise Segments, with expertise in Bids & Project Management, providing Cross-Functional support in Legal Affairs & Public Communication. Recognized for the ability to Analyze Emerging Markets ICT needs & facilitate Product Development. A motivational leader with a talent for Training, Leading, and Developing Top-Producing Sales Teams.

Results-driven Operations and Process Excellence Leader with 15+ years of experience driving operational strategy, service delivery, workforce management, process optimization, quality governance, and stakeholder engagement across global support and service environments. Proven success in leading cross-functional teams, managing business-critical operations, improving service performance, and implementing scalable processes that enhance customer outcomes and operational efficiency. Experienced in KPI governance, resource planning, risk management, business process improvement, change management, and executive reporting. Adept at collaborating with global stakeholders to align operational execution with strategic business objectives.

Highly accomplished and visionary Maritime Executive with over 30 years of comprehensive experience spanning global sea-going operations and elite shore-based leadership. Proven excellence in Strategic Advisory, Corporate Transformation, and Business Excellence.
Distinguished career highlighted by senior leadership roles at CMA CGM—one of the world’s largest shipping conglomerates—where I successfully performed dual responsibilities as Managing Director and Line Manager, balancing high-level corporate governance with complex trade strategies and P&L management.
Extensive executive background in Maritime Management , having served in various senior-level positions at Arkas Shipping and Transport S.A. and as Managing Director at Containerships Maritime Transport and Trade S.A. My expertise encompasses the entire maritime value chain, from Master Mariner proficiency to shore-based excellence in Chartering, Brokering, DPA/CSO roles, and Fleet Safety Management.
A strategic leader with a documented track record in large-scale organizational restructuring, multi-million dollar budget management, and leading diverse teams through critical business transitions. Committed to driving operational efficiency and sustainable growth through data-driven financial analysis and robust strategic planning.

Ana Mchedlishvili

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Business Excellence Director

Senior Business Process Manager

Transformation Project & Change Manager

Early Career

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Master of Science - Program & Project Management And Business Dev

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Business Excellence Director

Senior Business Process Manager

Transformation Project & Change Manager

Early Career

Master of Science - Program & Project Management And Business Dev

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