Amir Dumisic

Global Brokers Management with focus on the acceleration countries

• Action plan setting and Market engagement
• Knowledge sharing and Escalation System set up
• Creation of joint risk appetite framework with selected brokers
• Internal targets setting and follow up via proactive pipeline management with results in topline development
• Voice of Distributors and Voice of Clients compilations for EB Leaders scope

Go to contact for Global Enterprise Management (GEM)

• Pipeline reviews for EB scope with local entities and with GEM team
• Knowledge sharing and Escalation System set up
• Data collection and sharing process for International EB and EB Leaders scop

Administrator of the Brokers Remuneration Committee for International EB

• Creation and deployment of decision system and rules for non standard cases
• Committee management

Team Spirit Officer

• Organization of Team Spirit activities for French teams (e.g. primetime visit of Louvre for 20+ employees, international breakfasts, language exchange activities)

CRM and Sales support

• Client Relationship Data Base set up and administration to reduce manual requests
• RFP Library set up for faster response to market
• Clients and Brokers onboarding

Global Enterprise Management set up for International EB

• Client Relationship Data Base set up and administration
• RFP Library set up

Project Management support

• Special projects: COVID-19 Measures Coordination, Compliance, Operations (e-signature implementation), Product

Global

• Support AXA Partners global business development through program management and business advising
• Global project management for multinational or complex deals
• Defining operating models for new products or services and ensuring effectiveness and deployment incl. portfolio migration from partner insurance to AXA
• Onboarded a Swedish GEM partner into the AXA ecosystem for first time

Regional (Nordics)

• Set up of new operations in Nordics Region (Travel Insurance)
• Support transformation post insurance company acquisition within Nordics entities

• Established new AXA operations in Japan for Credit Insurance
• AXA multi-entity project with collaboration and full scale multidisciplinary teamwork of teams in Japan, in France and in Singapore as key success factor
• Project inception, governance set up, budget, target operating model, team set up and hiring, FSA approval process management and implementation support
• Project management of other projects Thailand, Gulf

• Operations Deployment of Payment Protection and GAP insurance businesses (new business and portfolio takeovers with TPAs).
• Established admin processes with external and external TPAs (U/W, claims, complaints)
• Close work with legal department of AXA France and with internal operations monitoring body - Nordics, Eastern Europe and UK

• Procurement of IT and Business Process Outsourcing (BPO), Offshore solutions, ERP and application software; RFI, RFP admin toward vendors
• Support in "cross" projects from procurement perspective and in commercial and contractual negotiation
• Contracting and monitoring of contracts and quality of underlying services

• Quality and legal check of published documents on intranet and web page of Norwegian Immigration Office emphasizing transparency and credibility of administration
• Study and monitoring of legal impacts of international public law, EU-law (Schengen) and Jurisprudence on National Immigration Law that is impacting Office's administration and decisions
• Coursing of administration teams