Summary
Overview
Work History
Education
Skills
Websites
Publications
Running, Swimming, History, Languages
Timeline
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Amir Dumisic

Amir Dumisic

EB Business Proposition And Development Manager
Paris

Summary

My mission is to create value and impact for AXA and its stakeholders, by leveraging my skills, expertise, and network. I have a master's degree in law and another in international business management and I speak six languages.

I have interest and knowledge in transformation management, legal and regulatory aspects as well as field experience in operations and business development. As Business Proposition and Development Manager at AXA, I have a twelve years track record in insurance industry, with a focus on employee benefits, life and health and credit and lifestyle protection.

I am passionate about delivering innovative and tailored solutions that meet the needs and expectations of our clients and partners, both locally and globally. I have a strong background in project management, business advising and customer relationship management. I have successfully led and supported multiple complex and strategic multinational deals across different markets and regions.

Overview

15
15
years of professional experience
8
8
Languages

Work History

Business Proposition and Development Manager - Employee Benefits

AXA en France
10.2022 - Current

Global Brokers Management with focus on the acceleration countries

  • Action plan setting and Market engagement
  • Knowledge sharing and Escalation System set up
  • Creation of joint risk appetite framework with selected brokers
  • Internal targets setting and follow up via proactive pipeline management with results in topline development
  • Voice of Distributors and Voice of Clients compilations for EB Leaders scope

Go to contact for Global Enterprise Management (GEM)

  • Pipeline reviews for EB scope with local entities and with GEM team
  • Knowledge sharing and Escalation System set up
  • Data collection and sharing process for International EB and EB Leaders scop

Administrator of the Brokers Remuneration Committee for International EB

  • Creation and deployment of decision system and rules for non standard cases
  • Committee management

Team Spirit Officer

  • Organization of Team Spirit activities for French teams (e.g. primetime visit of Louvre for 20+ employees, international breakfasts, language exchange activities)

Head of CRM and Client Excellence

AXA Life and Health International solutions
02.2020 - 10.2022

CRM and Sales support

  • Client Relationship Data Base set up and administration to reduce manual requests
  • RFP Library set up for faster response to market
  • Clients and Brokers onboarding

Global Enterprise Management set up for International EB

  • Client Relationship Data Base set up and administration
  • RFP Library set up

Project Management support

  • Special projects: COVID-19 Measures Coordination, Compliance, Operations (e-signature implementation), Product

Business Solutions Manager

AXA Partners - Credit & Lifestyle Protection
10.2016 - 02.2019

Global

  • Support AXA Partners global business development through program management and business advising
  • Global project management for multinational or complex deals
  • Defining operating models for new products or services and ensuring effectiveness and deployment incl. portfolio migration from partner insurance to AXA
  • Onboarded a Swedish GEM partner into the AXA ecosystem for first time

Regional (Nordics)

  • Set up of new operations in Nordics Region (Travel Insurance)
  • Support transformation post insurance company acquisition within Nordics entities

International PMO

AXA Partners CLP And AXA Life Japan
09.2014 - 09.2016
  • Established new AXA operations in Japan for Credit Insurance
  • AXA multi-entity project with collaboration and full scale multidisciplinary teamwork of teams in Japan, in France and in Singapore as key success factor
  • Project inception, governance set up, budget, target operating model, team set up and hiring, FSA approval process management and implementation support
  • Project management of other projects Thailand, Gulf

Deployment Manager

AXA France
08.2012 - 09.2014
  • Operations Deployment of Payment Protection and GAP insurance businesses (new business and portfolio takeovers with TPAs).
  • Established admin processes with external and external TPAs (U/W, claims, complaints)
  • Close work with legal department of AXA France and with internal operations monitoring body - Nordics, Eastern Europe and UK

IT Procurement Trainee

AXA France
09.2011 - 08.2012
  • Procurement of IT and Business Process Outsourcing (BPO), Offshore solutions, ERP and application software; RFI, RFP admin toward vendors
  • Support in "cross" projects from procurement perspective and in commercial and contractual negotiation
  • Contracting and monitoring of contracts and quality of underlying services

Legal Counsel

UDI Utlendingsdirektoratet
05.2009 - 09.2010
  • Quality and legal check of published documents on intranet and web page of Norwegian Immigration Office emphasizing transparency and credibility of administration
  • Study and monitoring of legal impacts of international public law, EU-law (Schengen) and Jurisprudence on National Immigration Law that is impacting Office's administration and decisions
  • Coursing of administration teams

Education

Master of Laws - LLM - Law

University of Oslo (UiO)
Oslo, Norway

Masters in International Business Management - Logistics and Procurement

IAE Paris EST
Paris Region, France
08.2012

French language and Civilisation - Language study

Université Paris-Sorbonne
Paris, France

Skills

Program Management,

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Publications

Advantages of amicable international arbitration: characteristics and scope of arbitrator powers

Running, Swimming, History, Languages

I am a dedicated fitness enthusiast with a particular love for running and swimming. I engage in these activities several times a week, finding them to be not only a great way to stay in shape, but also a source of relaxation and a means to clear my mind.

In addition to physical fitness, I am passionate about language learning and history. I constantly strive to expand my linguistic capabilities, finding the process of learning new languages to be a rewarding challenge that enhances my communication skills and cultural understanding.

Timeline

Business Proposition and Development Manager - Employee Benefits

AXA en France
10.2022 - Current

Head of CRM and Client Excellence

AXA Life and Health International solutions
02.2020 - 10.2022

Business Solutions Manager

AXA Partners - Credit & Lifestyle Protection
10.2016 - 02.2019

International PMO

AXA Partners CLP And AXA Life Japan
09.2014 - 09.2016

Deployment Manager

AXA France
08.2012 - 09.2014

IT Procurement Trainee

AXA France
09.2011 - 08.2012

Legal Counsel

UDI Utlendingsdirektoratet
05.2009 - 09.2010

Master of Laws - LLM - Law

University of Oslo (UiO)

Masters in International Business Management - Logistics and Procurement

IAE Paris EST

French language and Civilisation - Language study

Université Paris-Sorbonne
Amir DumisicEB Business Proposition And Development Manager