Alpesh More
Cachan, Paris
Summary
To work within a growing organization that offers challenges and the opportunity to grow with the company. Friendly service professional dedicated to client satisfaction. Professional with outstanding communication abilities who is enthusiastic and energized
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Executive
Hotel Britannique
09.2023 - Current
- Handle reservations from customers, evaluate their needs, guarantee suitable lodging, and offer concierge-related services to them.
- Communicate with clients about outstanding or underpaid accounts, insurance verification, bookkeeping, customer support, and phone and computer operations.
- Describe to visitors the local amenities and attractions.
- Coordinate with other employees to guarantee that every guest room satisfies hotel requirements and can handle any unique client wants.
- Handle reservations for rooms via phone, online, and in person.
- Greet visitors, assist with check-in, hand out room keys, and outline the hotel's features
Auditor
RGIS
Paris
11.2021 - Current
- Auditing stocks in stores like carrefour, Auchan, Galeries lafayette.
- Demonstrating positive presence and high level of confidentiality
- Client & Customer service
Internship
ACCOR Sofitel Hotel
Mumbai
11.2019 - 04.2020
- Maintained, stocked, and displayed food according to Hotel policy.
- Relayed and/or prepared food and beverage orders using safe food handling techniques.
- Possessing excellent interpersonal skills led to remarkable teamwork, communication, flexibility, and unity with coworkers.
- Conducted daily inventory checks and restocked to maintain optimal inventory needs with supervisor.
Vocational Training
Institute
Mumbai
02.2019 - 12.2019
- Assisted in ensuring that the kitchen and service areas were always clean.
- Maintaining a clean, well-stocked, organized, and sanitary work environment.
- Efficiently providing members with food, drinks, snacks, and alcoholic beverages.
Education
Master's - Hospitality & Tourism Management
Paris School of Business
Paris, France12.2022
Skills
- Quick learner
- Decision Making
- Customer Service
- Leadership Skills
- Efficient in coordinating as a team member Multitasking
Languages
English
First Language
English
Proficient
C2
French
Elementary
A2
Hindi
Proficient
C2
Affiliations
- Star Performer of the Year (Received for Academic Excellence).
- Trainee of the Month (Received for my best performance in the department and for best co- ordination with the team members)
Certification
- Certificate in Retail Management
- Certificate in Leadership and Management
- Certificate in Abacus
Timeline
Front Office Executive
Hotel Britannique
09.2023 - Current
Auditor
RGIS
11.2021 - Current
Internship
ACCOR Sofitel Hotel
11.2019 - 04.2020
Vocational Training
Institute
02.2019 - 12.2019
Master's - Hospitality & Tourism Management
Paris School of Business
- Certificate in Retail Management
- Certificate in Leadership and Management
- Certificate in Abacus
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