Allison Sacleux
Banassac
Summary
Resourceful professional in travel and transportation coordination, known for high productivity and efficient task completion. Skilled in itinerary planning, customer service, and issue resolution. Excel in communication, problem-solving, and adaptability, ensuring seamless travel experiences for clients.
Overview
17
17
years of professional experience
Work History
Reservations and Reception
Les Chalets de Booz
St. Germain Du Teil
02.2024 - Current
- Managed reservations and customer service by handling bookings, resolving guest issues, and ensuring a seamless customer experience.
- Assisted guests in planning personalized itineraries to enhance their stay.
- Created and managed social media content to engage followers and promote the business online.
Remote Seasonal Customer Sales and Service Expert
Bath and Body Works
Orlando
11.2019 - 03.2020
- Operation of 7 different systems for sales, verifying customer accounts, tracking customer packages, resolving issues with Body Works and Victoria's Secret credit card payments, validating financial transactions, using a virtual office for customer account privacy, and using a virtual phone system.
Travel Planner & Hotel Reservations
Hotel Solymar Galapagos
Puerto Ayora, Galapagos
08.2007 - 04.2016
- Developed personalized travel itineraries based on the client's preferences and budget.
- Collaborated with suppliers to ensure that all services met the highest quality standards.
- Collected payment for transportation and accommodations from customers.
Education
Bachelor of Science - Hospitality Management From Dedman School
Florida State University
Tallahassee, Florida05-2004
Skills
- Reservation software
- Professionalism and courtesy
- Accuracy and precision
- Travel sales
- Hotel accomodations
- Upselling proficiency
- Travel bookings
- Customer reservations
Languages
English
First Language
Spanish
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Timeline
Reservations and Reception
Les Chalets de Booz
02.2024 - Current
Remote Seasonal Customer Sales and Service Expert
Bath and Body Works
11.2019 - 03.2020
Travel Planner & Hotel Reservations
Hotel Solymar Galapagos
08.2007 - 04.2016
Bachelor of Science - Hospitality Management From Dedman School
Florida State University
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