Alfred Kwame Owusu Ansah

• Process mapping and improvement initiatives using BPMA standards, analyzing and mapping major and complicated processes to identify bottlenecks and recommending or creating solutions for improvements.
• Designed and automated critical business processes, including Backorders, Invoice Monitoring, Returns, Consignment Management, resulting in increased efficiency, time saving and reduced errors.
• Developed and implemented automated KPI reporting solutions, including litigation tracking, order trends and forecasting, and performance monitoring, to provide actionable insights for management decision-making.
• Customer data quality control and correction to ensure conformance and completeness
• Established and maintained invoice control processes to ensure accuracy for timely delivery to customers and minimize payment delays.

Delivering Course including: Python, R, and SQL, as well as analytical techniques like data visualization, statistical analysis, and ML

Mentoring Students

• Conducted analysis of the SUSE partner ecosystem and developed BI metrics, aiming to gain insights into our participation and position in different software sectors within the industry.
• Obtained valuable information about our role in the industry by exploring the partner ecosystem.
• Provided support to partner managers on how to strategically work with ISVs, based on their potential within the industry.

Offered market insights and information to start-up companies that were chosen to participate in the Kumasi Business Incubator, which was a project sponsored by the World Bank.