Alexandra CALO
Nouméa
Summary
Motivated and adaptable, I am looking forward to experiencing life and work in New Zealand through the Working Holiday Visa program. With a background in International Trade and strong customer relations skills, I am eager to contribute in various roles, while embracing new challenges and developing my professional and personal abilities. Fluent in English and with a genuine interest in exploring different cultures, I am ready to fully engage in this unique opportunity.
Overview
4
4
years of professional experience
Work History
Sales Assistant
MOBILE MANIA
09.2023 - 05.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons in person and via telephone
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Executed visual merchandising strategies to attract customers and drive sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Sales Assistant
NATURALIA
10.2022 - 07.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Fielded customer questions to share information about products, availability, and pricing.
- Executed visual merchandising strategies to attract customers and drive sales.
- Conducted product demonstrations, significantly boosting daily sales figures.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Pool Receptionist
VIGIFONDS
02.2022 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier
GÉANT SAINTE MARIE
01.2022 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cleaning Technician
PACICLEAN
06.2021 - 01.2022
- Canvassed professional customers and individuals
- Cleaned houses, apartments offices and residential buildings
- Designed my logo and my business cards
- Made the invoices and sent them to the customers
- Adapted my cleaning equipment to the specific needs of each customer
Sales Assistant
SHAMBHALA
01.2021 - 05.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Fielded customer questions to share information about products, availability, and pricing.
- Executed visual merchandising strategies to attract customers and drive sales.
Sales Assistant
PLANET FASHION
07.2020 - 12.2020
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Fielded customer questions to share information about products, availability, and pricing.
- Executed visual merchandising strategies to attract customers and drive sales.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Stockbroker
NUMBER ONE CURRENCY
05.2020 - 05.2020
- Welcomed customers physically and by the phone
- Informed customers physically and by the phone about currency rates
- Maintained and controlled the cash register
- Designed flyers and posters
- Updated customer records
- Ran the Facebook page
- Selling and buying foreign currency to customers
Education
BTS COMMERCE INTERNATIONAL - International Trade
Lycée LAPEROUSE
Nouméa, New Caledonia06.2019
High School Diploma -
Lycée Du Grand Nouméa
Dumbéa, New Caledonia12.2017
Diplôme National du Brevet -
Collège Païta Nord
Païta, New Caledonia12.2014
Skills
Cash Handling
Cash Register Operation
Customer Service
Honest and Dependable
Organization
Multitasking
Team Leadership
Computer Proficiency and Microsoft Office
Fast Learner
Team Collaboration
Administrative duties
Languages
Anglais
Advanced (C1)
Espagnol
Elementary (A2)
Bichelamare
Bilingual or Proficient (C2)
Hobbies and Interests
- Music
- Basket
Timeline
Sales Assistant
MOBILE MANIA
09.2023 - 05.2024
Sales Assistant
NATURALIA
10.2022 - 07.2023
Pool Receptionist
VIGIFONDS
02.2022 - 07.2022
Cashier
GÉANT SAINTE MARIE
01.2022 - 02.2022
Cleaning Technician
PACICLEAN
06.2021 - 01.2022
Sales Assistant
SHAMBHALA
01.2021 - 05.2021
Sales Assistant
PLANET FASHION
07.2020 - 12.2020
Stockbroker
NUMBER ONE CURRENCY
05.2020 - 05.2020
BTS COMMERCE INTERNATIONAL - International Trade
Lycée LAPEROUSE
High School Diploma -
Lycée Du Grand Nouméa
Diplôme National du Brevet -
Collège Païta Nord
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