Summary
Overview
Work history
Education
Skills
LANGUAGES
Affiliations
Accomplishments
Certification
REFERENCES
Timeline
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Aleksandr Vostrikov

Aleksandr Vostrikov

Ashgabat,Turkmenistan

Summary

A results-oriented and dependable IT & Customer Service Professional with extensive experience in technical support, IT infrastructure management, and sales. Proven ability to build client relationships, maintain robust corporate systems, and drive operational efficiency. Seeking a challenging service-oriented, management, or sales position to leverage my skills and contribute to a forward-thinking organization.
Core Competencies & Skills
Technical Support: Office Equipment, Hardware/Software Troubleshooting, Wi-Fi & Network Management
IT Infrastructure: Server Configuration & Monitoring, Network & Fiber Optic Cabling, Corporate Systems Integration
Security Systems: End-to-End Installation of IP Surveillance Systems (Camera Design, Layout, Configuration)
Procurement & Inventory: Equipment Sourcing, Vendor Relations, Inventory Management (Basic & Automated Systems)
Soft Skills: Client-Focused, Problem-Solving, Composed Under Pressure, Quick Learner, Team Collaboration
Professional Experience
IT & Technical Support Specialist | ES "Sowda Gurlushyk Maslahat", Ashgabat city
Managed the full lifecycle of the company's corporate IT infrastructure, ensuring high availability and performance for all office equipment, computers, and software.
Designed and deployed customized IP surveillance camera systems for sites of varying scales, from initial concept based on project outlines to final configuration and integration.
Executed end-to-end network installations, including laying, connecting, and configuring network and fiber optic cables to establish seamless connectivity.
Monitored, maintained, and configured critical server equipment to ensure system stability and security.
Controlled IT procurement, managing the sourcing and purchase of equipment and spare parts, while maintaining an efficient, organized warehouse inventory.
Personal Attributes & Value Add
A physically resilient professional, built to handle demanding workloads and intense, fast-paced environments. I remain composed under pressure, applying a patient, sociable, and competent approach to every task. My strong work ethic is matched by a genuine passion for continuous learning and effective collaboration.

Overview

16
16
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Computer Technician & IT Support

ES “Sovda Gurlushyk Maslahaty” (SGM)
Ashgabat, Turkmenistan
06.2019 - 11.2025
  • Managed repair and maintenance of computer equipment, printers, faxes, and servers
  • Oversaw the IT department, ensuring all office systems, software, and laptops functioned correctly
  • Maintained network stability and internet connectivity for the office
  • CCTV
  • Provided technical support for installation and configuration of computer systems.
  • Assisted in maintaining network infrastructure and troubleshooting connectivity problems.
  • Educated users on proper operation of equipment and software applications.
  • Documented technical procedures and user guides for future reference.
  • Conducted regular system audits to ensure optimal performance and security.
  • Reduced system crashes with proactive hardware upgrading procedures.
  • Ensured smooth operations with regular maintenance of computer systems.
  • Trained staff on new technologies to increase productivity.
  • Created back-up files for retrieval during potential system failures.
  • Installed anti-virus programmes, enhanced computer safety measures.
  • Liaised between the IT department and collogues of company for better communication and understanding of requirements.
  • Conducted detailed diagnostics tests with specialized software tools.
  • Troubleshot system failures or bugs and provided solutions to restore functionality.
  • Set up and installed new hardware and software systems to customer requirements.
  • Updated all office computers, ensured up-to-date software use.
  • Identified and fixed technical issues to prevent downtime.
  • Installed and configured IP CCTV systems ensuring optimal performance and security coverage.
  • Conducted routine maintenance and troubleshooting of surveillance equipment to enhance reliability.
  • Upgraded existing CCTV systems to incorporate the latest technology and improve functionality.
  • Managed inventory of CCTV components and ensured timely procurement of necessary supplies.
  • Conducted routine maintenance on CCTV equipment to ensure optimal performance.
  • Troubleshot and repaired faults in the CCTV system with minimum disruption.
  • Performed CCTV installations and maintenance, keeping up with high-volume targets.
  • Installed and configured CCTV systems to ensure comprehensive surveillance coverage across multiple sites.
  • Provided technical support and training to staff on CCTV and network equipment usage and best practices.
  • Installed necessary firewalls and encryption on networks to protect sensitive data from breaches.

Computer Service Technician

SUMBAR Computers
Ashgabat
12.2018 - 06.2019
  • Performed computer repair and maintenance
  • Developed and submitted detailed proposals and quotations to customers
  • Aligned sales prices with company guidelines and effectively served both large and small clients
  • Gained experience with low-voltage electronics

Computer Technician & CCTV Specialist

AK YOL Computers
Ashgabat
10.2017 - 10.2018
  • Conducted computer repair, maintenance, and provided customer proposals
  • Specialized in the installation of CCTV security systems
  • Managed sales processes for a diverse client base

Retail & Wholesale Salesman

WAY IN GROUP LLC
Dubai, UAE
02.2010 - 02.2014
  • Managed all sales and customer service activities, implementing strategies to improve section sales
  • Maintained high standards of visual merchandising and store presentation
  • Built and maintained a customer database, following up on VIP queries and new arrivals
  • Processed transactions, managed inventory, and coordinated inter-store transfers
  • Worked effectively in a commission-based, team-oriented sales environment

Education

Diploma of Elementary Vocational Education - Computer Technician

Special School #7
Ashgabat, Turkmenistan
01.2005 - 01.2006

High School Diploma - Accountant

Secondary School #36
Ashgabat, Turkmenistan
01.1997 - 01.2005

Skills

  • Microsoft Office proficiency
  • Software installation and configuration
  • Computer hardware repair
  • Server management and maintenance
  • CCTV installation
  • Low-voltage electronics expertise
  • Internet connectivity solutions
  • Customer service and relations
  • Sales and revenue generation
  • Teamwork and supervision skills
  • Inventory management strategies
  • Visual merchandising techniques
  • Problem-solving abilities
  • Initiative and proactivity
  • Fault identification and reporting
  • Decision making under pressure
  • Operating systems proficiency
  • Technical troubleshooting skills
  • Printer setup and repair expertise
  • Computer architecture knowledge
  • Technological adaptability skills
  • Networking protocols understanding
  • Local network maintenance strategies
  • Peripheral device support skills
  • Website troubleshooting capabilities
  • Mac OS knowledge and support
  • Active Directory management skills

LANGUAGES

Russian: Native
English: Good (Conversational)
Turkmen: Conversational

Affiliations

  • Gardening, constructor, sometimes I paint, handicrafts.

Accomplishments

Transformed the company's IT landscape from a non-existent infrastructure into a modern, automated, and secure environment. Key achievements include:

  • Architected and implemented the core IT infrastructure from the ground up, deploying initial servers, firewalls, and restoring critical network devices like printers.
  • Enhanced physical and network security by installing a comprehensive IP video surveillance system with cloud viewing and an access control system across all facilities.
  • Revitalized the company's digital presence by developing the corporate website and leading a rebranding initiative.

Certification

Committed to professional development in IT education, achieving two Zyxel certifications in 2024:

* 11.07.2024 Foundation Networking;

* 12.07.2024 ZCNA in Nebula (Network Associate)

* 12.07.2024 ZCSA in Nebula (Sales Associate)


REFERENCES

A resilient, hardworking, and collaborative professional, reliable in physically demanding environments. With strong interpersonal skills and a commitment to continuous learning, I am confident in my ability to become a valuable asset to your team and contribute significantly to your company's objectives.

Timeline

Computer Technician & IT Support

ES “Sovda Gurlushyk Maslahaty” (SGM)
06.2019 - 11.2025

Computer Service Technician

SUMBAR Computers
12.2018 - 06.2019

Computer Technician & CCTV Specialist

AK YOL Computers
10.2017 - 10.2018

Retail & Wholesale Salesman

WAY IN GROUP LLC
02.2010 - 02.2014

Diploma of Elementary Vocational Education - Computer Technician

Special School #7
01.2005 - 01.2006

High School Diploma - Accountant

Secondary School #36
01.1997 - 01.2005
Aleksandr Vostrikov