Alden Quizon
Summary
15 years of Administrative experience in managing schedules, preparing and delivering administrative reports, and supervising personnel in computer operations. With strong ability to organize and manage office activities, ensuring deadline compliance and meticulous handling of important documents and files who exhibits adeptness for creating innovative solutions to technical problems, thereby enhancing overall work efficiency and productivity.
Overview
21
21
years of professional experience
Work History
Health Care Associate
Alyson House Ltd.
- Keeping accurate and up-to-date records of all residents, including their personal details, medical history, care plans, and any changes in their conditions
- Assisting in scheduling medical appointments for residents, arranging transportation if required, and ensuring necessary paperwork is completed beforehand
- Organizing and managing important documents such as medication administration sheets, incident reports, care plans, and resident assessments
- Acting as a key point of contact between healthcare professionals, residents, their families, and other care home staff members
- This may involve relaying important information, following up on queries, and ensuring effective communication channels within the care home
- Ensuring that necessary supplies, equipment, and medications are well-stocked, ordering replacements as needed, and keeping track of inventory levels
- Assisting with billing and invoicing processes, ensuring proper documentation for any financial transactions related to resident care, and keeping track of payments
- Adhering to all legal and regulatory requirements, ensuring proper documentation and privacy of resident information, and participating in regular audits or inspections
- Assisting with staff scheduling, maintaining attendance records, and providing administrative support to other care home staff as needed
- Accurately inputting data into computer systems, generating reports as required, and analyzing data to identify trends or areas for improvement
- Updating your own knowledge and skills through relevant training sessions, workshops, or courses, and assisting with coordination and administration of staff training within the care home.
Administrative Officer II
Department of Health, Philippines
01.2021 - 01.2023
- Conducted a comprehensive analysis of the system flow within the current COVID-19 tracking process, leading to the identification of loopholes
- This discovery prompted a strategic reassessment and subsequent redesign of the previous process
- Initiated the establishment of a new health project tracking system for the government using Microsoft Excel, leading to stakeholders consistently providing data for both stakeholders and customers when required
- Introduced the use of Google sheet for data extraction and analysis
- Collaborated and conveyed issues and concerns from over 200 nursing staff members to upper management, addressing salary-related matters through a combination of emails and personal visits
- Organized and gathered timesheets from nursing staff and promptly submitted them to the accounting department for compensations
- Engaged with the staff to relay information requested by stakeholders, ensuring the accurate and timely provision of all required data
- Utilized various communication channels, including telephone, emails, group chats, and personal interactions
- Supervised and tracked daily tasks assigned as responsibilities using project management tools like Trello, Microsoft Excel, and calendars
- Hired nurse employees and draft employment contracts, gather all pre-employment requirements, and conduct discussions for new staff regarding the contracts, addressing any concerns they may have
- Supplied standardized forms to deployed nurses to facilitate the collection of project-related data, utilizing Microsoft Word, Microsoft Excel, Google Sheets, email, and internet links
- Ensure the resolution of customer or client concerns regarding required data in COVID-19 vaccination cards, whether through phone communication or in-person interactions
- Coordinated with the relevant agency to address questions or concerns from clients that are not directly related to our department, assuring them that they will be directed to the appropriate agency for resolution.
Business Manager
World Ride Travel and Tours
01.2019 - 01.2020
- Participated in training sessions and fulfilled all business requirements to officially establish the business travel agency
- Accountable for providing comprehensive marketing training to newly hired staff, enabling them to effectively promote and sell travel destinations to clients
- Participated in business meetings and seminars with travel associations to stay abreast of the latest trends in the travel industry and establish connections with various travel destination providers
- Encouraged employees to articulate their suggestions within the company on strategies to enhance profitability.
Administrative Officer/Corporate Secretary
Pitmel Credit Corporation
01.2006 - 01.2019
- Drafted and distributed meeting agendas and minutes
- Managed the diaries, schedules, travel, flights, and hotel arrangements of senior management
- Organized and attended board meetings, committee meetings, and annual general meetings
- Implemented and monitored compliance with relevant laws, regulations, and corporate policies
- Maintaining accurate and up-to-date corporate records, including board resolutions and official documents
- Coordinate appointments with customers for the completion of loan application forms, ensuring accuracy and completeness of all relevant information
- Cultivate effective communication with clients, particularly those experiencing payment challenges, and assist them in selecting the optimal solution for repaying their loans
- Implemented a tracking system utilizing Microsoft Excel to effectively trace delinquent payments on a daily basis for clients
- Ensured client confidentiality in the lending process, fostering trust and cultivating client loyalty, leading to repeat engagements for future loan transactions
- Provided guidance to fellow staff on cultivating professional interactions with clients, particularly during challenging periods when customers may face difficulties in timely debt repayment, aiming to foster positive relationships
- Verify the submission and reporting of all relevant documents to the manager via email and iCloud
- Instructed colleagues on the effective utilization of email for communication and demonstrated the use of Microsoft Excel and Google Sheets for reviewing client records
- Additionally, provided training on the proper backup procedures using our computer backup system, contributing to the increased productivity of the staff.
IT Instructor
Colegio De Sebastian / University of the Assumption / System Technology Institute
01.2002 - 01.2018
- Designed and implemented a comprehensive curriculum for a K-12 educational institution, resulting in 30% increase in student enrollment in computer science courses and a 15% improvement in student performance on standardized computer science assessments within one academic year
- Implemented talent development programs, including mentoring, and training initiatives, resulting in student growth of team members and increase retention rates
- Provided mentorship to students working on system analysis and design projects, as well as their thesis, resulting in a 100% success rate in their project endeavors
- Engaged proactively in various school activities to foster camaraderie among colleagues and promote sportsmanship among students
- Attentively addressing students' concern within the classroom and offering alternative options and effective solutions
- Developed lesson plans and discussions that captivate and engage students, fostering a keen interest and enthusiasm, prompting them to attend classes promptly and with heightened excitement.
Education
BSc Nursing -
Dr. Gloria P. Lacson Colleges
01.2009
BSc Computer Science -
Holy Angel University
01.2002
Skills
- Search Optimization
- Python
- Teams
- Adobe Premiere Pro
- Outlook (mail)
- System One
- English Written
- Graphic Design
- English Oral
- Trello(Project Mgmt Tool)
- Medical Office Administration
- PC troubleshooting
- Accounting
- Microsoft Excel
- Google Sheets
- Microsoft Office(365)
- DBase Management
- Networking
- Customer Service
- SQL (Database Tool)
- Project Management
- Cyber Security
- Apple OS
- Digital Creation
- Windows OS
- Systems Analysis & Design
- Critical Thinking and Problem Solving
- Data Entry and Analysis
- Patient Care Coordination
- Teamwork and Collaboration
- Health Information Technology
- Change Management and Innovation
- Process Improvement Initiatives
- Research and Data Collection
- Marketing and Outreach Strategies
- Resource Coordination and Allocation
Timeline
Administrative Officer II
Department of Health, Philippines
01.2021 - 01.2023
Business Manager
World Ride Travel and Tours
01.2019 - 01.2020
Administrative Officer/Corporate Secretary
Pitmel Credit Corporation
01.2006 - 01.2019
IT Instructor
Colegio De Sebastian / University of the Assumption / System Technology Institute
01.2002 - 01.2018
Health Care Associate
Alyson House Ltd.
BSc Nursing -
Dr. Gloria P. Lacson Colleges
BSc Computer Science -
Holy Angel University
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