Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AKIN DAGDELEN

Frankfurt a. M.

Summary

Hospitality professional with expertise in managing front office operations, ensuring seamless guest experiences, and overseeing staff performance. Skilled in conflict resolution, team leadership, and maintaining operational efficiency.

Overview

10
10
years of professional experience

Work History

Receptionist

Air France Lounge (Airport)
Frankfurt am Main, Germany
2024.02 - Current

Front Office Supervisor

Mandarin Oriental Bosphorus
Istanbul, Turkey
2022.11 - 2024.02

Front Desk Agent

Mandarin Oriental Bosphorus
Istanbul, Turkey
2021.11 - 2022.11

Front Desk Agent

Le Meridien
Istanbul, Turkey
2018.06 - 2021.11
  • First year as Bellboy

Front Desk Agent

W Hotels
Doha, Qatar
2020.01 - 2020.04

Bellboy

Titanic Hotels
Istanbul, Turkey
2015.11 - 2018.06

Education

Tourism and Hotel Management

Marmara University
Istanbul - Turkey
2017-01

Front Office

M.I.M. Tourism and Hospitality High School
Istanbul - Turkey
2014-01

Skills

  • Hotel operations
  • Professional ethics
  • Customer relationship management
  • Staff training
  • Microsoft Office
  • Effective communication

Languages

Turkish
First Language
English
Upper Intermediate
B2
German
Elementary
A2

Timeline

Receptionist

Air France Lounge (Airport)
2024.02 - Current

Front Office Supervisor

Mandarin Oriental Bosphorus
2022.11 - 2024.02

Front Desk Agent

Mandarin Oriental Bosphorus
2021.11 - 2022.11

Front Desk Agent

W Hotels
2020.01 - 2020.04

Front Desk Agent

Le Meridien
2018.06 - 2021.11

Bellboy

Titanic Hotels
2015.11 - 2018.06

Tourism and Hotel Management

Marmara University

Front Office

M.I.M. Tourism and Hospitality High School
AKIN DAGDELEN