Summary
Overview
Work History
Education
Skills
Additional Information
Language
Timeline
Generic
Akhil Dewdanee

Akhil Dewdanee

Poudre D'Or Hamlet

Summary


Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction. Over 4 years of guest service experience in hospitality industry.

Overview

7
7
years of professional experience

Work History

Guest Relations Officer

Barriere Le Gray D'Albion
04.2025 - 06.2025

Guest Relations Officer

Barriere Le Gray D'Albion
04.2024 - 12.2024
  • Welcomed and assisted VIP guests during major events such as the Cannes Film Festival and Cannes Lions and other festivals throughout the season .
  • Delivered personalized service, managing special requests and resolving issues promptly.
  • Coordinated with internal teams to ensure a seamless luxury guest experience.
  • Organized customized excursions and handled front office operations with professionalism.

Guest Relations Coordinator

Constance Prince Maurice*****
04.2022 - 02.2024
  • Warmly welcoming guests by ensuring clear and professional communication.
  • Efficiently managing administrative tasks to ensure smooth front office operations.
  • Proactively responding to client requests by consistently exceeding expectations.
  • Organizing personalized excursions and trips, taking client preferences into account to ensure a memorable stay.

Quality Assurance Trainee

Constance Prince Maurice*****
01.2022 - 04.2022

Quality Assurance (Management Trainee)

Ninety Six Hotel Collection
07.2021 - 12.2021
  • Hotel: Labourdonnais Waterfront Hotel, Le Suffren Marina Hotel, Address Boutique Hotel

FRONT OFFICE ASSISTANT

20 Degres Sud Relais & Chateaux*****
08.2019 - 11.2019

GUEST RELATIONS OFFICER

Radisson Blu Azuri Resort & Spa*****
05.2018 - 10.2018

Education

Bachelor In International Hotel Management - TOURISM MANAGEMENT, International Hotel

Vatel France
05-2022

Advanced Diploma (Level 5 ) - Hospitality Management

RUSHMORE BUSINESS SCHOOL (affiliated CTH)
08-2019

GCSE A LEVEL Cambridge -

BEEKRUMSING RAMLALLAH STATE SECONDARY SCHOOL
11-2016

GCSE O LEVEL Cambridge -

BEEKRUMSING RAMLALLAH STATE SECONDARY SCHOOL
11-2014

Skills

  • Strong empathy
  • Guest satisfaction focus
  • Concierge services
  • Teamwork and collaboration
  • Time management

Additional Information

  • Music
  • Cooking
  • Cinema
  • Fashion
  • Football

Language

English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)

Timeline

Guest Relations Officer

Barriere Le Gray D'Albion
04.2025 - 06.2025

Guest Relations Officer

Barriere Le Gray D'Albion
04.2024 - 12.2024

Guest Relations Coordinator

Constance Prince Maurice*****
04.2022 - 02.2024

Quality Assurance Trainee

Constance Prince Maurice*****
01.2022 - 04.2022

Quality Assurance (Management Trainee)

Ninety Six Hotel Collection
07.2021 - 12.2021

FRONT OFFICE ASSISTANT

20 Degres Sud Relais & Chateaux*****
08.2019 - 11.2019

GUEST RELATIONS OFFICER

Radisson Blu Azuri Resort & Spa*****
05.2018 - 10.2018

Bachelor In International Hotel Management - TOURISM MANAGEMENT, International Hotel

Vatel France

Advanced Diploma (Level 5 ) - Hospitality Management

RUSHMORE BUSINESS SCHOOL (affiliated CTH)

GCSE A LEVEL Cambridge -

BEEKRUMSING RAMLALLAH STATE SECONDARY SCHOOL

GCSE O LEVEL Cambridge -

BEEKRUMSING RAMLALLAH STATE SECONDARY SCHOOL
Akhil Dewdanee