Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Agathe MRANI ALAOUI

Summary

Dedicated employee with strengths in customer service, I am highly motivated and dedicated to any task assigned to me.

My biggest strengths is my team spirit and my ability to adjust to any situation.

Overview

3
3
years of professional experience

Work History

Cashier

Leclerc
Poitiers
09.2023 - 11.2023
  • Verified customer age requirement for alcohol purchases.
  • Contacted new and existing customers to outline benefits of products.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer questions and provided store information.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Greeted customers and answered any questions they had about the store's products and services.

Mail Carrier for Advertisement

Médiapost
Poitiers
03.2023 - 07.2023
  • Used road maps or GPS to verify routes and designated addresses.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Organized parcels into appropriate size containers for transport.
  • Delivered advertisement to residents and business within assigned area.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked successfully with the manager to accomplish goals and address issues related to our products and services.

Bakery Worker in Supermarket

Leclerc
Poitiers
12.2022 - 01.2023
  • Ensured that all food items were prepared according to company standards.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Labeled bakery items by inputting data into digital weighing machine.
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.
  • Prepared merchandise for purchase.
  • Restocked supplies such as paper towels and napkins at front counter area as needed.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Communicated customer feedback regarding product taste or presentation back to management team.

Fast Food Worker

Burger King
Poitiers
02.2021 - 08.2021
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Checked expiration dates on products prior to stocking shelves or serving customers.

Education

First Aid -

UFOLEP
Poitiers
06-2021

Youth Worker Diploma -

UCPA
Poitiers
12-2016

Skills

  • Teamwork
  • Order Taking
  • Cleaning and Sanitizing
  • Credit and Cash Transactions
  • Customer Relations

Languages

French
First Language
English
Advanced (C1)
C1

Timeline

Cashier

Leclerc
09.2023 - 11.2023

Mail Carrier for Advertisement

Médiapost
03.2023 - 07.2023

Bakery Worker in Supermarket

Leclerc
12.2022 - 01.2023

Fast Food Worker

Burger King
02.2021 - 08.2021

First Aid -

UFOLEP

Youth Worker Diploma -

UCPA

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Agathe MRANI ALAOUI