Professional with strong background for over 15 years in providing exceptional customer service in high-pressure environments. Adept at ensuring passenger safety and comfort, with focus on team collaboration and adaptability to changing needs. Skilled in conflict resolution, communication, and emergency response procedures. Reliable and results-driven, consistently meeting and exceeding employer expectations.
Work History
Single Cabin Crew Member, Purser
4 Years 8 Months
Amelia International by Regourd Aviation | 02.2022 - 10.2026
Aircraft E135/145/190, Airbus A319/320
Delivered exceptional service to sports teams and private charters, ensuring client satisfaction.
Maintained thorough knowledge of industry safety practices and emergency procedures.
Ordered, received, and stowed catering.
Executed pre-flight checks of cabin, lavatory, galley, and entertainment system to ensure safety and comfort.
Mentored junior cabin crew on service delivery, safety procedures, and passenger care expectations.
Senior Cabin Crew Member
9 Months
Volotea | 05.2019 - 02.2020
Aircraft B717, A319
Participated in pre-flight briefings to discuss flight details, weather, and service plans.
Directed junior team members in proper duties and company regulations.
Reporting on any discrepancies in the cabin to management or MCC
Debriefing of the cabin crew members
Senior Cabin Crew Member/Line Check Examinator
1 Year 3 Months
Corendon airlines Europe | 07.2017 - 10.2018
Aircraft B737-800
Attended training in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
Training of new cabin crew members/senior cabin crew members and additionally providing required line-checks
Cabin Crew Member
9 Months
Qatar airways | 09.2016 - 06.2017
Aircraft A319/320/321, B777/787
5-star customer service
long - haul operation
Senior Cabin Crew Member
5 Years 9 Months
Air Arabia | 11.2010 - 08.2016
Aircraft A320
Cabin Crew Member
4 Months
Travel Service (now Smartwings) | 06.2010 - 10.2010
Aircraft B737-800
Cabin Crew Member
5 Months
Seagle air | 05.2009 - 10.2009
Aircraft B737-800, A320
Cabin Crew Member
1 Year 3 Months
Air Slovakia | 02.2008 - 05.2009
Aircraft B737-800, B757
Education
EASA medical certificate
Military Hospital | Aix En Provence, France | 03-2026
EASA teaching and learning certificate
Sky People | London, UK | 11-2018
EASA Cabin Crew Attestaton
Fly People | Valetta, Malta | 12-2020
VIP Cabin Crew Service Excellence Training
Cabin Crew Excellence | Dubai, United Arab Emirates | 07-2016