Adefemi Kehinde Ajiboye
Clermont-Ferrand
Summary
Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Team Member at KFC
KFC Clermont Nord (AmRest)
01.2021 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Operated in the drive-through window and sales register quickly and efficiently.
- welcomed customers and provided excellent customer service.
- Addressed and resolved customer complaints politely and professionally.
Customer Service Cashier
Vodafone Ghana
08.2018 - 12.2020
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at the beginning and end of each shift.
Education
Master of Science - Corparate Finance And Fintech
ESC Business School
Clermont-Ferrand, France04.2024
Skills
- Customer-oriented
- Point of Sale (POS) system operation
- Time management abilities
- Expert in Excel
- Problem-Solving
- Good with numbers and math
- Computer Skills
- Organizational Skills
- Decision-Making
- Clear Communication
- Collaboration and Teamwork
- Call Center Operations
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Team Member at KFC
KFC Clermont Nord (AmRest)
01.2021 - Current
Customer Service Cashier
Vodafone Ghana
08.2018 - 12.2020
Master of Science - Corparate Finance And Fintech
ESC Business School
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