Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adefemi Kehinde Ajiboye

Clermont-Ferrand

Summary

Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Team Member at KFC

KFC Clermont Nord (AmRest)
01.2021 - Current
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Operated in the drive-through window and sales register quickly and efficiently.
  • welcomed customers and provided excellent customer service.
  • Addressed and resolved customer complaints politely and professionally.

Customer Service Cashier

Vodafone Ghana
08.2018 - 12.2020
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at the beginning and end of each shift.

Education

Master of Science - Corparate Finance And Fintech

ESC Business School
Clermont-Ferrand, France
04.2024

Skills

  • Customer-oriented
  • Point of Sale (POS) system operation
  • Time management abilities
  • Expert in Excel
  • Problem-Solving
  • Good with numbers and math
  • Computer Skills
  • Organizational Skills
  • Decision-Making
  • Clear Communication
  • Collaboration and Teamwork
  • Call Center Operations

Languages

English
Bilingual or Proficient (C2)
French
Intermediate (B1)

Timeline

Team Member at KFC

KFC Clermont Nord (AmRest)
01.2021 - Current

Customer Service Cashier

Vodafone Ghana
08.2018 - 12.2020

Master of Science - Corparate Finance And Fintech

ESC Business School

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Adefemi Kehinde Ajiboye