Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AbdelRahman Adel Abdalla Amin AbdelRahman

Parabiago

Summary

My sunny personality is reflected in my approach to customer service. I am passionate about ensuring that every guest receives an extraordinary experience, from their welcome to their farewell. My ability to communicate effectively and establish positive relationships with customers has been frequently praised by my employers and colleagues. Furthermore, my experience in the industry has provided me with a solid foundation of knowledge and practical skills, enabling me to tackle daily challenges with great discipline and determination. I am accustomed to working in high-pressure environments and am able to remain calm and composed even in the most demanding situations.

Overview

9
9
years of professional experience

Work History

Chef De Rang

BIG MAMMA SAS
Lyon
10.2023 - Current
  • Managing the restaurant section
  • Greeting and assisting customers
  • Coordinating the service
  • Assigning tasks to the staff
  • Resolving customer issues
  • Training the service staff
  • Ensuring service quality

Chef De Rang

MUU GROUP SRL
Legnano
05.2019 - 09.2023

Restaurant Waiter

MAGICLEM
Parabiago
05.2015 - 03.2019
  • Welcoming customers and seating them at tables.
  • Presenting the menu and offering recommendations.
  • Taking orders and communicating them to the kitchen or bar.
  • Serving food, beverages, and any other requested items.
  • Ensuring customers have everything they need during their meal.
  • Addressing customer inquiries and providing menu information.
  • Clearing tables and cleaning them once customers have finished their meal.
  • Maintaining cleanliness and organization in the work area.
  • Collaborating with other staff members to ensure efficient and high-quality service.

Education

High School Diploma -

Scuola Statale G.Rapizzi
Parabiago, Italy

Skills

  • Customer Service Excellence
  • Service Management
  • Effective Communication
  • Leadership
  • Stress Management
  • Menu Knowledge
  • Problem Solving
  • Teamwork
  • Organization
  • Flexibility

Languages

Arabic
First Language
Italian
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Spanish
Intermediate (B1)
B1

Timeline

Chef De Rang

BIG MAMMA SAS
10.2023 - Current

Chef De Rang

MUU GROUP SRL
05.2019 - 09.2023

Restaurant Waiter

MAGICLEM
05.2015 - 03.2019

High School Diploma -

Scuola Statale G.Rapizzi
AbdelRahman Adel Abdalla Amin AbdelRahman