ALANIS JOYCE UMALI
Barista Or Sales Advisor
Paris
Summary
Dynamic, customer-focused professional seeking a barista or sales advisor position, dedicated to delivering exceptional service and fostering positive customer relationships. Equipped with strong communication skills and meticulous attention to detail, capable of thriving in fast-paced environments while ensuring a welcoming and professional atmosphere. Committed to contributing to a vibrant team and enhancing the overall customer experience through enthusiasm and a proactive approach.
Overview
4
4
years of professional experience
3
3
Languages
Work History
BARISTA
KAPÉ
10.2024 - Current
- Anticipated customer and store needs by constantly evaluating and assessing the environment for cues.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Manned and maintained the cleanliness of the bar and the customer area.
- Took customers’ orders, prepared beverages, served food items, cleaned tables, and restocked bar for maximum efficiency.
SALES ADVISOR
SAMSOE SAMSOE
02.2023 - 12.2023
- Demonstrated exceptional customer service; assisted clients in selecting merchandise based on their needs and preferences.
- Executed basic visual merchandising skills to create appealing displays on the sales floor.
- Communicate effectively with customers, team members, and management.
SERVEUSE
BoBi
05.2022 - 09.2022
- Greeted and assisted customers of the restaurant.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Manned and maintained the cleanliness of the bar and the customer area.
CAFÉTIÈRE
Hotel Britannique & Hotel Galileo
03.2022 - 04.2022
- Greeted and assisted hotel guests during breakfast service.
- Ensured and maintained cleanliness of the breakfast area and other common areas in the hotel.
Education
Acting In English Program
Cours Florent
Paris, France01-2022
Bachelor of Fine Arts - Theatre Arts
Ateneo de Manila University
01-2018
Skills
Customer Service Skills
Collaboration and Teamwork Skills
Basic Visual Merchandising Skills
Organizational Skills
Coffee bean grinding/ Espresso machine and Tamping
Timeline
BARISTA
KAPÉ
10.2024 - Current
SALES ADVISOR
SAMSOE SAMSOE
02.2023 - 12.2023
SERVEUSE
BoBi
05.2022 - 09.2022
CAFÉTIÈRE
Hotel Britannique & Hotel Galileo
03.2022 - 04.2022
Bachelor of Fine Arts - Theatre Arts
Ateneo de Manila University
Acting In English Program
Cours Florent